Customer satisfaction is a top priority. If you are not completely happy with your purchase, the following policy outlines how returns and refunds are handled.

Return Eligibility

Returns are accepted within 30 days of the delivery date. To qualify for a return, the product must be unused, in its original condition, and returned in the original packaging. A valid proof of purchase, such as a receipt or order confirmation, is required to process the return.

Non-Returnable Items

Some items cannot be returned under any circumstances. Such items are considered final sale and are not eligible for a refund or exchange.

How to Start a Return

To initiate a return, please reach out via the Contact Us page. Once your request is reviewed and approved, return instructions will be provided. Items sent back without prior approval may not be accepted.

Refund Process

Once the returned item is received and inspected, you will receive a notification regarding the approval or rejection of your refund. If approved, the refund will be processed within 7 to 10 business days. The credited amount will be automatically applied to your original method of payment.

Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, please first check your bank account and contact your credit card company, as processing times may vary. If you've completed these steps and still haven't received the refund, contact customer support through the website for further assistance.